1

Registration Cancellation Due to Sample Insufficient Quantity

Reversal of the Amount to the Client Account will be Processed in 3 Working Days

3 Working Days

2

Registration Cancel due to Sample type & name not Mentioned Correctly on the TRF

Reversal of the amount to the Client account will be processed in 3 Working days

3 Working Days

3

Registration cancel due to Patient not given the Required sample for the test requested

Reversal of the amount to the Client account will be processed in 3 Working days

3 Working Days

4

Registration cancel due to test History & consent form not Provided with all details by the client or Patient

No Refund in this Case if the Sample is Processed

N/A

5

No Cancellation will be processed if any mistake will done from the client side

No refund in this case scenario

N/A

6

Excess payment done by customer

Refund of excess amount received by company

Refund will be processed in 15 working days